Back Office Support
"Support? Yeah, we've got your back". Check out why.
Here is a case study: A healthcare facility had torn down a building they use to occupy. They later found they had been getting billed and had been paying for, 50 landline telephones in a ghost building that was now a parking lot. "For twelve years". Now that is a huge error. And you think you’d find those errors yourself ? Your telecom and IT asset management may include tens, hundreds or thousands of monthly invoices, circuits, software and devices. With complexity also comes the manual workload required to gain control.
This points to a rising need for automated expense management processes, whether in-house or outsourced.
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Forrester Research estimates that “billing errors average 5% to 12% of telecom services budgets”
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​In 27 years of doing telecom audits, we’ve found that over 15% of invoices have some type of error
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According to Gartner, “at the heart of any TEM offering is an automated software platform used by the business or by an external service provider managing a company’s telecom invoices and assets.” It’s a surefire bet to save you money.
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As stated by the AOTMP report, The Value of TEM to SMB (small-to-mid-sized-business), “Those with a TEM program save 22% more than companies who do not.”